Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life. Asia Pacific and Oceania. Operating System – Windows 7, Windows 8, Windows 8. Always access and clear paper jams through the rear door. Please wait while we process your request. Learn more about HP’s privacy policy.

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Do not try to force it to move if it is hung up on something. Drivers may be in development so please check back at a later date or visit the product homepage. How does HP install software and gather data? If the carriage is to the right and out of plain view, skip to Step six: Do not use torn or creased paper.

HP Officejet J All-in-One Printer | HP® Customer Support

Paper tray capacity Type. Please try again shortly. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? The Virtual Agent is currently unavailable.


Be careful not to force the print cartridge carriage.

Asia Pacific and Oceania. Email list of drivers. Warranty withdrawn refurbished product: Asia Pacific and Oceania. Please try again shortly. HP has scanned your product but currently has no suggestions for driver updates.

Verify that the rear access door is securely fastened. See your browser’s documentation for specific instructions. This product cannot be identified by Serial Number alone. Javascript is disabled in this browser.

HP Customer Support – Software and Driver Downloads

The product prompts you to align cartridges every time you install a cartridge. Do not use paper that is too thin, too slick, or that stretches. Please enter a Product Number to complete the request.

Already have an HP account? The list of all available drivers for your product is shown above.

Issue While printing, the All-in-One stops feeding paper. Print margin specifications Media. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. SVGA x monitor with bit color or higher.


Windows minimum and recommended system requirements Component. When the scan finishes, the alignment is complete.

Clear jam from the back of All-in-One. Install the new print cartridges Follow the given steps to install the new print cartridge:.

HP recommends emptying the output tray frequently. Modify your browser’s settings to allow Javascript to execute.

Follow this checklist to stop these prints: